Case Studies

Centering the Needs of Medicare, Medicaid, and DSNP Members to Unlock Sales Growth

Fueling Services with a New Positioning Strategy and Creative Direction

Modernizing Technology Platforms From an Experience Perspective

Ideating and Testing an Enhanced Digital Experience that Drives New Acquisition

Partnering with ECMC Group to Close Racial Equity Gaps

Creating Data-Driven Personas to Improve Member Outcomes