WE'RE MAKING
HEALTHCARE
MORE HUMAN

15 years OF EXPERTISE

Human-Centered Across the Healthcare Ecosystem

At Rêve Consulting, we’re driven by the belief that healthcare should be deeply human-centered around patients, providers, and caretakers. For fifteen years, we’ve partnered with clients throughout the healthcare ecosystem to innovate, grow, and humanize experiences. Whatever the opportunity, we’re a different breed of partner here to make innovation simpler so you can unlock your potential.

TRUSTED BY THESE INDUSTRY LEADERS

THIS IS WHAT 100 NPS LEVEL WORK LOOKS LIKE

Where Passion Meets Expertise

Here are some recent examples of co-created solutions and their positive impact on our healthcare clients’ organizations. Our collaborative approach takes the hassle out of innovation, allowing our clients and their teams to focus on what matters most—running their business.

Launching an Innovative Virtual Primary Care Offering

Evolving a Healthcare Concierge Product

Modernizing Tech Platforms from an Experience POV

Driving Growth With New Data-Driven Value Proposition

Developing an Empathy-Driven EX Strategy to Advance CX

Storytelling to Drive Digital Marketing Vision Adoption

Trends We're Watching in 2024

One thing about Rêvers is that we always keep a pulse on trends impacting our clients. We believe that designing where empathy meets expertise, or what we call Head and Heart℠, can transform organizations in more ways than one. Here are some trends that could inspire human-centered transformation:

BUY-OUTS & CUT-BACKS

Facing rising costs, labor shortages, and stiff competition, the healthcare industry is poised for new mergers, acquisitions, and partnerships – accelerated by a record $2.59 trillion dollars of private equity ‘dry powder’ looking for investment opportunities.

DIGITAL KNITTING

The rise of DTx offers hope for managing costly conditions, yet disjointed experiences lead to low engagement. Expect consolidation and improved integration to create a cohesive digital front door of care this year.

AI-FICATION

AI holds great promise for the data-rich yet disorganized healthcare industry, enhancing decision support and efficiency. However, challenges like regulatory gaps and security concerns must be tackled for successful adoption.

OTHER TRENDS WE'RE INVESTIGATING

Explore Trends with Rêve

Email our CEO, Kristin Pardue, at Kristin@reveconsulting.com to schedule a 45-minute session aimed at exploring and discussing the business trends and compelling consumer behaviors we’re watching in your industry.

FULL-SUITE OF CAPABILITIES, ONE SWEET TEAM

Our Capabilities Unlock What You're Capable Of

When you work with Rêve you work with one team the entire time. No transitions. No overlap. No headaches. Just a team of experts co-creating, coaching, and inspiring your belief in what’s possible. Get a glimpse below.

Research

Our agile research process minimizes your risk while maximizing your ROI. Your strategies and design will be based on real-time insights.

Strategy

We design strategies ready for implementation. You’ll walk away confident in the direction and how to implement it.

Design

We use a holistic approach that considers people, processes, and technology. You’ll be able to show what we are designing and its desirability, feasibility, and viability.

Digital

Our solutions are designed for an integrated customer experience. Your customers will feel a seamless transition across platforms.

Capability Design

We work with leaders of your organization to build capabilities to sustain new solutions. Your team will feel empowered to lead your transformation.

WHAT WE DELIVER

Some of Our Noteworthy Work

Sometimes it’s hard to picture what exactly you’re getting when working with a service design firm. So we’ve collected some recent client work to remove the mystery. Here are some deliverables we’re proud of.