We're only as good as your results.

Creative, Engaging, Smart, Professional & Passionate.

These are just some of the words we often hear from our clients to describe Rêve. We take great pride in the opportunity to engage our clients to think and work differently, and solve their toughest challenges creatively. While our first priority is to honor the sensitive nature of our partnerships, below is a sampling of work that we can talk about.

We’re proud of our track record.

94

NET PROMOTER SCORE (NPS)

90%

CLIENT
RETENTION

100%

CLIENT
DELIVERY

Metrics reflect our work in 2016.

Learn more about our metrics

NPS

Overview 
Net Promoter Score measures the loyalty of a firm’s customer relationships by asking “How likely is it that you would recommend our company to a friend of colleague?” The response is measured on a 0 to 10 scale. Scores of 9 or 10 are promoters. 7 or 8 are passives. 0-6 are detractors. NPS is calculated by subtracting the % of detractors from the % of promoters. An NPS of +50 is considered excellent.
Why we measure it
NPS is our driving force. It represents our value to clients and reputation in the marketplace. NPS is vital to our current and future success.

Our Score = 94

(goal = 70%+)

Retention

Overview
Numerous studies have been conducted on the cost to retain an existing client vs. the cost to acquire a new client. This research consistently points to the fact that it is 5-7 times more cost effective to retain a client than acquire a new one. Retention is the ability to consistently add value and deepen the partnership. We measure it as a percentage of year over year revenue growth for existing clients.
Why we measure it
Retention is good business, for us and our clients. It is a testimony to the value we deliver and the relationships that we build.

Our Score = 90%

(goal = 90%+)

Delivery

Overview
The ability to consistently deliver on your value proposition is a hallmark of great organizations. It is the substance behind the sale, and the proof behind the promise. Ultimately, it represents one of the primary reasons a company places its trust in us and continues to engage us in meaningful work. We measure our ability to consistently deliver against agreed upon success criteria for every client engagement.
Why we measure it
As a professional services firm, we measure three key metrics (on-time, on-budget, on-scope) to determine success. 

Our Score = 97%

(goal = 92%+)

What our clients are saying.

Our Partners

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BlueKC
BCBSMN_grey2
cargill_03
caribou_grey
markle
medtronic_02
SelectAccount_04
Surescripts
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3M_04
uhg_03
Full Client List

Companies

3M
Allianz
Blue Cross Blue Shield Association
Blue Cross Blue Shield of Kansas City
Blue Cross Blue Shield of Minnesota
Cargill
Caribou
Cherokee
Dale Carnegie
Illume
Medtronic
Northcott Hospitality
RDO Equipment
Select Account
Surescripts
Target
UHG

Education

Anoka Technical College
Capella University
Career Education Corporation
Everspring Partners
St. Catherine University

Non-Profit

brightpeak financial
Degree of Honor
MAP
Markle Foundation
MinnCan
MN Elite Girls Lacrosse
SPNN
The Friends of the St. Paul Public Library

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